About us

OUR STORY

BLACK was conceived to provide meaningful luxury travel experiences for visitors to Queenstown and the lower South Island of New Zealand. The BLACK guest is a certain type of intelligent world explorer – sophisticated, travel-savvy, time conscious and keen to get acquainted with the best of what this amazing region has to offer.

Local adventurer, entrepreneur and businessman Andrew Brinsley decided it was about time Queenstown catered to this discerning traveller. Through his vast experience in the tourism industry, he saw the demand for expertly guided, personalised luxury journeys, each of which are carefully planned around individual interests yet still have the freedom to change direction.

The reputation of Andrew, his team of respected local guides and the boutique BLACK brand soon excelled. Now under the reigns of NZ tourism industry veterans Nigel Hobbs and Heidi Farren, BLACK continues to deliver world class luxury experiences focussing on luxury adventure touring and transport.

OUR ETHOS

We exist to create memories of a lifetime for our guests by crafting bespoke luxury travel experiences. There’s a lot to see and do in Queenstown and the South Island and we believe this phenomenal part of the world should be explored conscientiously to get the most out of each visit.

Whether it’s a one-day, overnight or multi-day excursion, we ensure our bespoke tours are based on the individual interests and requirements of our guests. Be it the assured travel of a seamless airport transfer, a sumptuous tour featuring food, wine, art and culture, the breathtaking landscapes of the alpine backcountry or any one of our bespoke BLACK experiences, each journey is uniquely personal, unwaveringly professional, utterly exceptional and entirely memorable.

Heidi

Group General Manager & Director

Heidi's a born and bred kiwi woman whose entire career has been in tourism. After successfully founding and growing a premium tourism business in Queenstown, in 2019 Heidi spearheaded the acquisition of BLACK and along with her business partner Nigel Hobbs has enjoyed growing the company's offerings and immersing herself in the luxury tourism sector.

Nigel

Director

Nigel is a born and bred southern man who has travelled all over the world for the last 20 years exploring and working in locations such as Russia, China, Indonesia, France, Singapore and Australia. He has a huge passion for all things tourism and is focussed on creating world class travel experiences.

Kim

Business Development & Sales Manager

Kim is our Business Development and Sales Manager, working with our wonderful agents and inbound partners throughout New Zealand and beyond. Originally from Warkworth, north of Auckland, Kim has enjoyed the Queenstown lifestyle for the past 10 years. A lover of travelling, languages and different cultures, she joined the tourism industry over 14 years ago and throughout her career as worked in Sales and Customer Service Management roles across major tourism operators around New Zealand.

Sammy

Reservations & Logistics Manager

Sammy is originally from Auckland, and after spending 5 years living overseas she decided to move back home and settle in beautiful Queenstown. She loves the outdoors and in her spare time you'll find her skiing or hiking on one of our local trails. She has spent most of her career working in luxury tourism, planning itineraries for high end clients around New Zealand. She has a passion for this region and understands the needs of our clients and how to create unique luxury experiences!

Meg

Reservations & Logistics

Originally from Lake Tahoe, California, Meg fell in love with New Zealand back in 2009 during her travels. In 2015 she returned to New Zealand and quickly made Queenstown her forever home. With a background in events and tourism, Meg found settling in Queenstown the perfect fit. Her love for sharing the outdoors and authentic experiences with people is what led her to the team at BLACK. When not in the office you can find her out on one of the amazing trails Queenstown has to offer.